Service
Contract for the Accuri C6 Flow Cytometer
and CFlow Software
Each C6 Flow Cytometer System is covered by a one year warranty. Accuri
Cytometers also offers service contracts for repair of your system
after the warranty expires. You can decide at the time of repair to receive a replacement unit or to have your unit returned and repaired. The benefits of
a service contract are the following:
- Control repair costs; ensure they stay within your lab budget
- Software updates are supplied as they are released
- Expedited repair of your system
- At your optional replacement or loaner unit
Replacement unit
Accuri will send you a replacement C6 Flow Cytometer within
48 hours of a decision by the Accuri Technical Support team that
the instrument must be returned for service. Once you receive the
replacement unit, take it out of the shipping box and place your unit
in the box, seal the box and attach the enclosed return label.
Accuri will issue an express service pick-up notice and the carrier
will come to your lab or loading dock for pick-up. You keep the replacement unit as your new unit.
Loaner Unit - Repair and return of your unit
Within 48 hours of a decision by the Accuri Technical
Support team that the C6 Flow Cytometer must be returned for service
you will receive a loaner unit. Once you receive the
loaner unit, take it out of the shipping box and place your unit
in the box, seal the box and attach the enclosed return label.
Accuri will issue an express service pick-up notice and the carrier
will come to your lab or loading dock for pick-up. Your unit will
be repaired and returned within one week of receipt at the Accuri
repair facility.
Click to download the Accuri
Price List.pdf.
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